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SAIYAM MEHRA: MAN ON A MISSION

Saiyam Mehra spoke to Steve Fernandes, Chief Editor- JewelBuzz on his journey into the GJ industry, his vision, strategy, mantra for success, consumer mind-sets and road ahead for the Indian GJ sector.

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A CATALYST OF CHANGE – DRIVEN BY PASSION AND PURPOSE

Honesty, hard work, ethics, compliance, constant innovation and diligent management of a finances & accounts is my mantra for success: Saiyam Mehra

You can feel a certain energy and passion in the room as Saiyam Mehra, Director- Unique Chains and Chairman –GJC delves into a variety of topics and issues. But, beyond the passion and energy, what strikes you is the clarity of thought, crystal clear communication and a solid wisdom way beyond his years. Saiyam Mehra spoke to Steve Fernandes, Chief Editor- JewelBuzz on his journey into the GJ industry, his vision, strategy, mantra for success, consumer mind-sets and road ahead for the Indian GJ sector. He is in hurry to bring about a transformation…. Saiyam Mehra is a Man on a Mission!

The beginning……Early days

I started out early – joined the family business when I was in 11th standard. Travelled across the country by road– going from city to city including Delhi, Kolkata, Kozhikode, cities in Punjab meeting leading retailers, interacting with them, selling our products. It was tough – but it was a great learning experience. Many feel the second third generation are born with a golden spoon and everything is easy. That’s not the case – it is hard work and determination that is needed to attain success.

Unique Chains set up shop at the office in Zaveri Bazaar and decided to stock inventory there, and sell products from this outlet. Our factory was at Prabhadevi.

We decided to enter the wholesale segment and commenced operations in Mumbai, Delhi Kolkata. Our target was to be a one-stop shop for all the jewellery needs of the retailers visiting us. Our wide range included antique, kundan jewellery range, Chains, mangalsutra, bangles, Rajkot, Turkey, Kerala jewellery, casting, rose gold and rhodium plated jewellery. We ensured retailers were offered this wide range under one roof.

My grandfather- my inspiration

My grandfather Rajkumar Mehra is my inspiration. He started out in 1960s by establishing Rajkumar Mehra and Sons in Amritsar. He was the most educated in the family. He sowed the seeds of success that we have achieved. The foundation created by him has helped us gain deep insights in jewellery industry – and understand how crucial it is follow ethical, legal and compliant practices for a steady growth.

Business strategy at Unique Chains

I understood that change is constant. At Unique Chains every six months we needed to change and innovate our designs – and also change our thought process. We have teams moving across the country and connecting with retailers – understanding the needs of the market and mind-set of the consumers. This feedback is crucial in developing our product lines.

We focus on training and skilling of our employees and ensure they are constantly motivated.

We are constantly innovating and upgrading – designs, product lines, latest software upgrades, upgrading our tech systems, processes etc. Every move is focused on speed, completing a task rapidly and efficiently. It’s not only about thinking big – but thinking fast.

Adapting to changing market needs, consumer mind-sets

I spend my working hours interacting with retailers and my karigars– this is a continuous process and helps me understand the pulse of the market and the mind-set of the consumer

Constant innovation is not only about offering new designs. It is about newer ways in presenting yourself, showcasing your products, efficiency and speed in reaching your customers. Innovation has to permeate every process and operation in your organisation.

Previously cultural changes and shifts in consumer behaviour were gradual- across a decade. Now there is a shift in mind-set every five years – in fact even lesser. We innovate and adapt to mind-set changes every six months. I and our teams track not only jewellery and fashion trends, but also trends in clothes, foods and socio- cultural changes.

One needs to have a holistic perspective to understand shifting mind-sets and changing trends. Our teams out in the market, the management and we, the owners put in great time and effort to understand these trends.

It is crucial to balance innovation with practicality. Whether it is designing a new product line our communicating and reaching out to our clients, we are absolutely practical in our approach. There is no point in innovating if your products do not meet the requirements of the market.

Change, adapt, believe in yourself

Our industry needs to change and adapt. Many from the jewellery industry are hesitant to change. Overall jewellery sector is slow in adapting to change as compared to other sectors. Our industry has to understand that accepting new laws, regulations, compliances, adapting to new technology is critical – and that too at a rapid pace.

There is an industrial revolution in the GJ industry. There is rapid deployment of technology in manufacturing and processes across various operations. The latest manufacturing technology is being imported from Italy Switzerland Turkey. The more one innovates and adopts the latest technology the more one can sustain – and get top price for one’s product.

Getting a lower price for your product because of increased competition is a reality and has to be accepted. Labour is reducing, innovation and technological inputs are increasing; but net price realised for the products sold is not justifying the time, effort, energy put in by the entrepreneur. This is a serious challenge that needs to be addressed.

My advice is believe in your product, your quality standards and yourself. Don’t budge from your price points. Don’t be tempted to bring down your prices because of competition. Stand firm!

Going global, staying local

Indian jewellery is already marketed and sold in Middle East and other regions especially where the Indian diaspora exists. Indian GJ sector is putting great efforts in design innovation. It is a matter of time before India supplies innovative designs to global jewellery retail chains. These global chains will realise that if they are not sourcing from India, they are missing out.

As for Indian designer jewellery making a mark in the fashion capitals like London, Milan and Paris, we must understand that these markets have an underlying culture and mind-set that has to be first understood before we can create a captive market.

But, before we think of capturing market share in these global markets remember India has a mammoth domestic market – a population of 140 crores. While our GJ sector has made great strides in the global arena, for a large segment of the jewellery industry the domestic market is their bread and butter. Eventually we will be a global force to reckon with- we are getting there.

Serving trade and industry

We must remember that our success in business, our reputation is what we have received from the jewellery industry. Hence it is our duty and responsibility to give back to industry by serving our fraternity; this is achieved by working with trade and industry bodies like the GJC. We have to advise, guide, mentor and share our experiences with all segments: karigars, employees, next generation entrepreneurs; all need to be encouraged and motivated constantly.

Initiatives at GJC

I have been a member of GJC from the age of 21.I have been member of CoA, then a Vice Chairman and now Chairman. After my term ends, I will be designated as Immediate Past Chairman, and will continue to guide, advise the new chairman and CoA.

During my tenure as Vice Chairman we established and organised the GJS. We resurrected PMI- this is an initiative that has great potential. During my tenure as Chairman we conducted the mega initiative IJSF, held after a gap of 15 years.IJSF was a game changer and created a huge positive impact on the jewellery retail sector.

Today I am pleased to state that every CoA member is managing an initiative of the GJC: this includes GJC Nite, Labham, PMI, Manthan, Next Gen.

Motivate the next generation

The sector has reached a level of maturity through professionalism, governance, ethical standards and compliance. We as leaders, entrepreneurs need to motivate the next generation that this industry is growing steadily, has great a future, a tremendous potential to be a major global player.

Mantra for success. Message to the industry

My mantra for success: honesty, ethics, compliance and diligent management of a finance and accounts. We need to adapt, innovate – constantly. Follow the laws of the land; compliance is critical and crucial. No substitute for hard work and belief in oneself- these are the attributes that will help you reach the destination and goals you have set for yourself.

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Cover Story

Rajesh Rokde:Dynamic Visionary, Transformational Leader

Redefining India’s Jewellery Sector and Creating A Global Powerhouse

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Rajesh Rokde has established himself as a dynamic visionary, balancing retail expansion with industry-wide stewardship. As Chairman at Rokde Jewellers, he has spearheaded the brand’s decisive transition “Beyond Legacy,” successfully transforming a respected family enterprise into a modern, nationally recognized retail powerhouse driven by technology and professional management.

Simultaneously, as Chairman, GJC, Rajesh Rokde has brought actionable, industry-first leadership to the national stage. Steering the sector through high bullion volatility, evolving consumer trends, and tightening regulatory demands, he has championed policy advocacy, grassroots transparency, and heightened security across the domestic trade.

By combining the agility needed to scale an iconic jewellery retail brand with the diplomatic acumen required to unify thousands of jewelers, Rajesh Rokde continues to deliver measurable success, cementing his reputation as one of the modern Indian jewellery sector’s most capable and forward-thinking leaders.

Rajesh Rokde, in an exclusive conversation with JewelBuzz reflects on the strategic vision powering Rokde Jewellers’ bold ‘Beyond Legacy’ transformation. He delves into the delicate art of scaling a multi-generational family enterprise into a modern retail powerhouse, balancing heritage craftsmanship with progressive innovation. Rokde also opens up about his stewardship as Chairman GJC, detailing his commitment to standardizing trade practices, championing domestic artisans, and steering the Indian jewellery sector toward a dynamic future.

Strengthening GJC, Empowering the Industry: A  tenureof Transformation

Comment on your tenure as Chairman of GJC? What were the key achievements?

As Chairman, I believe our biggest achievements have been initiatives that strengthened our organization and laid a strong foundation for the industry.

1. Own Office in Parel: We fulfilled the long-standing dream of all past Chairmen by creating our own 4,000 sq. ft. office in Parel. Along with our flagship trade show, having our own office is a matter of great pride. With a well-equipped conference hall, it is now a space where members can freely come, meet and conduct meetings.

2. GEMLead with IIM Ahmedabad: We successfully completed two episodes of GEMLead, creating a strong platform for leadership development in our industry.

3. Vigilance Committee: We established Vigilance Committees across all 36 districts of Maharashtra, plus one in Belagavi, Karnataka. This has been a landmark initiative that provides support, protection and confidence to our jewellery fraternity. We now aim to take this Pan-India.

4. Nari Shakti & CDC Structure: We launched Nari Shakti to bring women of our industry to the forefront, and strengthened our organization by appointing CDC District Heads to connect every state and district.

These are not just achievements of one tenure, but steps towards building a stronger, more united and future-ready organization for the jewellery industry.

•GJC has a wide range of initiatives for the industry. How are you creating awareness and ensuring that the trade understands and benefits from them?

GJC, as the apex body, was established with three core objectives: Protecting, Promoting and Progressing the jewellery industry.

To connect with our industry at the grassroots level, we have launched several initiatives:

1. Labham: An educational programme that guides jewellers on operating as organized players – covering SOPs, tax planning, statutory compliances and best business practices.

2. GJS & MindSpeak: Through our GJS Shows, we conduct MindSpeak seminars which give us a direct platform to interact with jewellers, understand their concerns and share industry updates. A day before GJS, we also organize workshops with motivational speakers and business experts. This time, we have planned a full-day business workshop by business coach Mr. Rahul Jain.

3. Manthan & Banking Summits: Through these programmes and educational tours, we help jewellers understand critical aspects like stock, fund and staff management.

4. PMI & Abhushanam: To promote and expand trade, we run initiatives like Preferred Manufacturer of India (PMI) and Abhushanam, which create growth opportunities for manufacturers and retailers.

Through these initiatives, we aim to provide 360-degree guidance on customer satisfaction, hallmarking, compliance and professional business management, and stay strongly connected with our members across India.

• GJC plays an important role as the domestic council for the gems and jewellery industry. What key initiatives or policy measures do you expect from the government to support the trade?

As the apex body, GJC plays a vital role as a bridge between the Government and the trade.

We continuously engage with various ministries and institutions — from NITI Aayog and Ministry of Commerce to FIU and I4C — from senior officials to ministers. Our objective is to safeguard industry interests and find practical solutions to challenges faced by our members.

We are grateful for the tremendous support received from the Government, and I sincerely thank all industry stakeholders and associations across the country for recognizing GJC and giving us the mandate to represent them.

Whether it is hallmarking or HUID, our effort is to ensure regulations are implemented in a simple, practical and industry-friendly manner. Similarly, when jewellers doing lawful business face issues like banking problems or account liens, we represent their concerns and protect their legitimate interests. We also work closely on GST and other compliances to help the trade understand and fulfil them efficiently.

Our approach is to move step-by-step with the Government — on customs duty, regulatory restrictions or any policy matter — making representations, explaining practical challenges, and suggesting simpler solutions.

Our objective is clear: the jewellery industry should have an environment to conduct business lawfully, transparently and efficiently, and continue to grow.

A strong and healthy domestic market will ultimately create a stronger foundation for global expansion and will directly contribute to increasing our jewellery exports.

This is the role GJC continues to play — as the voice of the domestic industry and a trusted bridge between the Government and the trade.

•The creation of the Vigilance Committee was a critical initiative. What progress has been made so far, and how do you see it scaling across India?

The Vigilance Committee initiative has been a major milestone for the jewellery industry in Maharashtra.

For years, there was an atmosphere of tension and mistrust between the police, jewellers and those involved in theft-related cases. The Vigilance Committee has provided a much-needed safeguard and created a structured, cooperative mechanism to address such issues.

Forming Committees across all 36 districts of Maharashtra was a very challenging task, and we could achieve it because of the strong network and collective efforts of GJC.

I sincerely thank Hon. Chitra Tai Wagh, MLC, Maharashtra, whose support was instrumental in making this possible, as well as Hon. Chief Minister Shri Devendra Fadnavis Ji and Hon. Minister of State for Home Shri Pankaj Bhoyar Ji for their support and encouragement.

This is a significant step towards building greater trust, coordination and security for the jewellery fraternity, and I am confident this model will further strengthen the relationship between the industry and law-enforcement authorities.

•What is the latest progress on implementing hallmarking at the last point of sale?

 GJC’s Stand on Last Point of Sale:GJC has been advocating for Last Point of Sale right from the beginning.

We believe the current First Point of Sale approach is creating challenges for the industry. Because of this, we have still not been able to establish adequate hallmarking centres in every district.

Had Last Point of Sale been implemented earlier, we would have been in a much stronger position to set up hallmarking centres across all districts and achieve truly mandatory hallmarking.

We have taken up this matter with senior BIS officials and held detailed discussions. We are now working with all relevant associations and stakeholders to resolve it comprehensively.

Our stand is very clear: Last Point of Sale was our position yesterday, is our position today, and will remain our position in the future. There is no ambiguity.

If implemented effectively, Last Point of Sale can go a long way in eliminating fake hallmarking and ensuring greater transparency and accountability in the industry.

•The Elite Jewellers Meet has become an important platform for the industry. What has been the response, and how do motivational speakers and such initiatives help the trade?

Ans: ELITE – Empowering the Next Generation of Jewellery Leaders

ELITE is an important platform for young professionals and entrepreneurs who want to update, upgrade and continuously learn.As part of ELITE, we regularly bring in relevant topics. We have covered subjects like Artificial Intelligence (AI), management and leadership, to help the younger generation adapt to the changing business environment.

Continuing this, we have planned a full-day workshop on 1st October at Jio World Convention Centre, where renowned business coach Mr. Rahul Jain will guide and mentor participants.

ELITE has now created its own distinct identity with a strong, positive ecosystem. It also indirectly supports the GJS Show, as many young entrepreneurs from ELITE actively participate in GJS. So we are working on two objectives together — how to grow our businesses and how to protect and strengthen them for the future.

I am very happy with the impact ELITE is creating and would like to specially appreciate Mr. Nitin Khandelwal, Convener of ELITE, for his dedication and hard work in making it a strong platform.

How is GJC fostering the inclusion of new-generation entrepreneurs and women leaders within the gems and jewellery sector to build distinct brand identities?

We are equally focused on strengthening our Youth Wing. Our next generation, especially Gen Z, is full of fresh ideas, new thinking and the energy to take the jewellery business to greater heights.

I strongly believe where Gen Z stands, the industry will stand with them. Their support and participation are crucial for the future growth of our industry.

We continuously strive to give them leadership and ownership. As you saw, the last GJS Night was completely conceptualised, planned and executed by Gen Z — a great example of what they can achieve when given the right platform.

Rokde Jewellers: 124 Years of Trust, Reimagined for a New India

 

 

How do you balance a  124-year legacy with staying modern, contemporary?

Rokde Jewellers is  now a 124-year-old, fifth-generation legacy brand. As I said at our ‘Beyond Legacy’ event, this is not just a new logo; it is an entirely new chapter. We have unveiled a new, contemporary visual identity that balances heritage with modernity, while our core values of purity, transparency and trust remain unchanged. Heritage gives us trust; modernity gives us relevance.

What were the biggest challenges in scaling from a single store?

Moving from being a trusted Vidarbha jeweller to becoming a nationally recognised name is our biggest challenge. Today, as per an IGI survey, we rank 54th pan-India, but our next goal is national expansion, followed by an IPO. The challenge is to take the trust Rokde Jewellers has built in Nagpur and Vidarbha to new markets across India.

What was the transition to corporate systems like in a family-run business?

We have completely professionalised the organisation. Our leadership team now includes the next generation, Sarang Rokde, Paras Rokde, Anamika Rokde and Sanskriti Rokde. The family provides the vision, while professionals drive operations through structured systems, technology and ERP.

How does consumer research influence your product strategy, especially with changing preferences?

Consumer research shows that younger consumers increasingly seek both value and style. We are responding with lightweight 22Kt gold designs and one of Vidarbha’s largest collections of 18Kt yellow gold jewellery. Our focus is to align our product offerings with evolving lifestyles and consumer preferences.

What was the thinking behind choosing Riteish and Genelia as brand ambassadors?

This is very crucial to our new identity. Riteish Deshmukh and Genelia Deshmukh represent family values, authenticity, warmth and a deep Maharashtrian connect. As rightly said, trust and relationships are built across generations, and they embody that beautifully. More than an endorsement, they help us introduce brand Rokde to newer markets and younger audiences across India.

How do you measure the success of experiential marketing initiatives such as billboards and podcasts?

Our new campaign is measured through a 360-degree approach, across outdoor hoardings, newspapers, cinema, YouTube, CTV and OTT platforms. Success is not just about sales; it is also about how strongly our new identity and ‘Beyond Legacy’ story are recalled across geographies.

What is your strategy for Tier-2 and Tier-3 markets and digital growth?

We have announced six new jewellery and gold investment plans and will soon launch our e-commerce platform and mobile app, offering digital gold and online savings plan management. For Tier-2 and Tier-3 markets, our strategy is affordable luxury, 22Kt jewellery and lightweight 18Kt collections, backed by digital accessibility.

How do you approach delegation and developing new leaders?*

My role is to create leaders. We are empowering our fifth generation and professional leadership team to lead this transformation, from retail expansion to digital innovation. The objective is to build a strong organisation that can grow beyond individuals.

What is the roadmap for Rokde Jewellers ?

The next two years are about transforming Rokde Jewellers into a national player. The opportunity is huge, with the market expected to reach $130–150 billion. The key challenges will be gold price volatility and compliance. For Rokde, the roadmap is clear: strengthen our new brand identity, expand our retail presence pan-India, go digital-first and prepare for our next major milestone, an IPO.

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JewelBuzz is Asia’s First Digital Jewellery Media & India’s No.1 B2B Jewellery Magazine, published by AM Media House. Since 2016, we’ve been the trusted source for jewellery news, market trends, trade insights, exhibitions, podcasts, and brand stories, connecting jewellers, retailers, and industry professionals worldwide.

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