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Jewellery exporters leveraging digital marketing to access US market

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Indian jewellery exporters are leveraging digital marketing to enhance online sales in the US to mitigate potential tariff impacts. Taking advantage of the de minimis exemption, they aim to boost ecommerce transactions by promoting direct-to-consumer sales and simplifying cross-border logistics with partners like DHL.

Indian jewellery exporters are using digital marketing to push online sales among potential buyers in the US, as they look for ways to minimize the impact of reciprocal tariffs, which the Trump administration has threatened to bring into effect from April 2.

The US allows jewellery worth up to $800 to enter the country free of tariffs and with minimal customs inspection and processing. Most of these imports, shipped by postal and express delivery services, are retail products purchased online.

In early February, the Trump administration announced it would immediately eliminate the “de minimis exemption” for low-value shipments arriving from China. The announcement led to a backlog of packages at the US ports of entry. When the Customs and Border Protection (CBP) realised that it was not prepared to deal with the huge volume of packages, the Trump administration backed off and instead announced it would create a process for eventually eliminating the exemption for China.

“As global trade shifts from multilateral to bilateral frameworks, the de minimis principle-allowing small-value, direct to consumer (D2C) parcels to enter duty-free-offers Indian exporters, especially in gems and jewellery, a significant advantage,” Kirit Bhansali, Chairman GJEPC said. “This simplified process provides direct access to consumers worldwide without duties. It is estimated that 70-80% of ecommerce exports fall under US$ 200, making gems and jewellery an ideal fit due to their low weight, which reduces logistics costs.

According to GJEPC’s forecast, the US jewellery ecommerce market is expected to reach $6,608.1 million in 2025. The expected compound annual growth rate for the next four years (CAGR for 2025-2029) is 3.9%, resulting in a projected market volume of $7,714.9 million by 2029.

Trade sources said that many mid- and small-sized Indian jewellery retailers are selling their products in the US through different e-commerce sites.

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Resale Concerns Weigh On China Diamond Market

Declining Prices, Rising Gold Values and Limited Resale Options Are Contributing To Growing Caution Among Chinese Diamond Consumers Especially The Younger Consumers Cohort

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Diamond demand in China has reportedly fallen by as much as 50% from pre-pandemic levels, with declining consumer confidence emerging as a key challenge for the natural diamond market.

The shift is particularly visible among younger Chinese consumers, who are increasingly comparing the performance of diamonds with gold. While gold prices have reached record levels, diamond prices have declined, prompting discussions across social media about the long-term value and investment potential of diamonds.

Unsold Inventory Adds to Market Pressure

The decline in demand has also affected the diamond trade. During 2024 and 2025, weaker consumer demand reportedly led some Chinese retailers to sell unsold diamond inventory back to wholesalers. The movement contributed to additional supply entering the wider market and added pressure to an already challenging global diamond environment.

At the consumer level, lower diamond prices have not necessarily translated into stronger demand. Instead, some buyers remain hesitant, concerned that prices could decline further after their purchase.

Resale Remains a Key Concern

Another challenge is the limited availability of structured and transparent resale channels for diamond jewellery. Unlike gold, which has an established resale ecosystem in many markets, consumers often find it difficult to sell diamonds at a price they consider fair.

Historically, the industry has experimented with mechanisms designed to address this concern. Between 2014 and 2019, De Beers operated the International Institute for Diamond Valuation (IIDV), a service intended to provide consumers with a more defined route for reselling diamond jewellery. In one reported test case, the customer received approximately 65% of the original purchase value, illustrating both the potential and limitations of such a model.

Industry Faces Need for Greater Consumer Confidence

The current market environment has renewed discussion around the need for jewellery companies to develop formal resale and buyback programmes. Such initiatives could provide consumers with greater clarity around the secondary market and potentially reduce concerns about purchasing natural diamonds.

Models involving structured resale services, could offer a reference point for the industry. While resale programmes may not always deliver direct profitability, proponents argue that they can strengthen consumer trust, transparency and confidence over the longer term.

As the Chinese market continues to evolve, the ability of the diamond industry to address concerns around value retention, resale and price transparency is likely to remain an important factor in rebuilding consumer confidence.

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JewelBuzz is Asia’s First Digital Jewellery Media & India’s No.1 B2B Jewellery Magazine, published by AM Media House. Since 2016, we’ve been the trusted source for jewellery news, market trends, trade insights, exhibitions, podcasts, and brand stories, connecting jewellers, retailers, and industry professionals worldwide.

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