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GJEPC and PCCCC Meet to Address Customs Clearance Challenges

On 5th February 2025, the Gem and Jewellery Export Promotion Council (GJEPC) hosted a significant meeting at its head office in Mumbai, bringing together Customs House Agents (CHAs) from the Precious Cargo Customs Clearance Centre (PCCCC) and various other stakeholders.

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The primary focus of the meeting was to address the ongoing challenges faced in the export and import clearance process, particularly the daily operational hurdles encountered during parcel clearance with customs officials.

The meeting provided a platform for participants to engage in open dialogue and share the various difficulties they face while managing customs procedures. These included issues related to the timeliness of clearance, paperwork discrepancies, communication gaps, and other operational bottlenecks that often delay the smooth transit of goods. The participants discussed these challenges in detail, aiming to identify practical solutions to streamline the entire process.

In response to the discussions, GJEPC has requested all involved stakeholders to compile and submit a comprehensive report outlining the specific challenges faced in customs clearance, as well as providing suggestions for potential system improvements. These reports are expected to play a crucial role in identifying areas that require attention and in formulating effective solutions that will enhance the overall efficiency of the customs operations.

GJEPC aims to use these insights to work closely with the relevant authorities and stakeholders to improve the integration process, ensuring a more seamless experience for businesses involved in the import and export of precious cargo. The initiative is expected to contribute significantly to reducing delays, improving transparency, and boosting the overall efficiency of the jewellery trade’s customs clearance procedures.

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National News

A Milestone achieved By GJEPC with the Inauguration of the Hand Carriage facilitation centre at Mumbai Airport!

The Gem & Jewellery Export Promotion Council (GJEPC), in collaboration with Mumbai Customs, formally inaugurated the Jewellery Hand Carriage Facilitation Centre at Chhatrapati Shivaji Maharaj International Airport (CSMIA), Terminal 2.

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The state-of-the-art centre is now fully operational and offers round-the-clock export facilitation for hand-carried consignments, marking a significant milestone for the Indian gem and jewellery industry.

The inauguration ceremony was graced by several senior dignitaries and key stakeholders. Surjit Bhujbal, Member (Customs), CBIC, led the official opening in the esteemed presence of Prachi Saroop, Principal Chief Commissioner of Customs (Mumbai Zone), Alok Jha, Principal Commissioner, Dnyaneshwar Patil, Development Commissioner, SEEPZ, and several senior customs officials.

From the trade side, the GJEPC leadership team participated in full strength, including Kirit Bhansali, Chairman, Shaunak Parikh, Vice Chairman, Khushboo Ranawat, Regional Chairman (West), Ajesh Mehta, Convener, Diamond Panel, Sabyasachi Ray, Executive Director, Mehul Shah, Vice President, Bharat Diamond Bourse (BDB), and other prominent industry representatives.

The newly inaugurated centre is expected to greatly enhance the ease of doing business for exporters by simplifying and expediting the process of hand-carrying jewellery for international trade, exhibitions, and client meetings. Operating 24×7, it provides seamless customs clearance support and infrastructure for exporters, significantly reducing turnaround time and enhancing compliance through a dedicated facility.

The Hand Carriage Facilitation Centre is strategically located at Terminal 2 of Mumbai’s international airport—a key hub for international trade and travel—and is poised to handle significant volumes of high-value consignments with efficiency, security, and professionalism.

This development aligns with GJEPC’s ongoing efforts to create robust export infrastructure, reduce procedural barriers, and support India’s growth as a global hub for gems and jewellery.

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National News

GIVA Launches GIVA Go – Same-Day Delivery now live in multiple cities

With GIVA Go, customers can now receive their favourite jewellery pieces within just 24 hours of placing an order, making gifting and last-minute styling even more effortless.

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GIVA, one of India’s fastest-growing D2C fine jewellery brands, has announced the launch of GIVA Go, a new one-day delivery service now available across four major cities – Mumbai, Bangalore, Hyderabad, and Delhi.

GIVA Go is designed to bring convenience, speed, and thoughtfully designed, high-quality jewellery to modern shoppers. Whether it’s a birthday surprise, a spontaneous celebration, or simply a little self-love moment, GIVA Go ensures your jewellery arrives at your doorstep the very next day – beautifully packaged and ready to shine.

Anirudh Kudwa, Chief Revenue Office, said on the launch of GIVA Go – “With GIVA Go, we’re bringing speed as a strategic edge to the jewellery-buying experience – meeting the rising demand for faster fulfilment while staying true to our promise of quality, design, and thoughtful packaging. This launch strengthens our role in India’s evolving eCommerce ecosystem and reaffirms our commitment to creating a seamless, trust-led experience for today’s consumer.”

GIVA Go is now live across Mumbai, Bangalore, Hyderabad, and Delhi for a curated range of designs. As part of the rollout, the service will continue expanding to more cities in the coming months, making faster, more seamless access to GIVA’s signature pieces a reality for more customers across India.

With the launch of GIVA Go, the brand is strategically addressing the rising consumer demand for immediacy in jewellery, a trend long observed in categories like fashion, beauty, and skincare. By enabling same-day and next-day delivery, GIVA is positioning jewellery as an accessible, on-demand purchase, aligned with the evolving expectations of today’s digital-first, impulse-driven shopper.

How GIVA Go works – With strategically located dark stores in key cities, GIVA Go ensures same-day and next-day fulfilment powered by our logistics partners. Orders picked up between 12 PM to 1 PM are eligible for same-day delivery, while pickups made by 3 PM are delivered within a few hours in select areas.

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CBIC Introduces Streamlined Procedure for Personal Carriage of Gems & Jewellery via Jaipur Airport and ACC

New digital process for imports and exports through personal carriage takes effect from July 14, 2025, easing travel for jewellers and exporters

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The Central Board of Indirect Taxes and Customs (CBIC) has officially implemented a new procedure for the import and export of gems and jewellery through personal carriage at Jaipur’s Air Cargo Complex (ACC) and Jaipur International Airport. Effective from July 14, 2025, the initiative follows CBIC Circular No. 09/2025-Customs and aligns with advisories from the Directorate General of Systems to simplify and digitise high-value consignments carried by passengers.

Simplified Import Process

Under the revised system, individuals importing gems and jewellery through personal carriage must pre-file a Bill of Entry (BE) at ACC, Jaipur, using a new importer category labelled “H”. The BE must include detailed passenger and travel information such as e-ticket, PNR, flight and passport numbers, along with the Importer Exporter Code (IEC) and Authorised Dealer (AD) code.

Supporting documents—including a hand carriage authorisation letter (HAC001), detention receipt (HAC002), and product photographs—must be uploaded via the integrated customs portal. Re-imports must be accompanied by certification from the Gem & Jewellery Export Promotion Council (GJEPC).

On arrival, passengers must declare the goods at the Red Channel Counter at Jaipur International Airport. Customs will seal the consignment and issue a Detention Receipt, which will be used to initiate clearance at ACC. Goods submitted before noon will be processed the same day, wherever feasible.

Enhanced Export Procedure

Exporters can now electronically file Shipping Bills a minimum of 24 hours prior to departure. These must be clearly flagged for “Personal Carriage” and include specific passenger details. Coloured photographs of the goods are mandatory, and physical carting must be completed at ACC a working day before the flight.

Once customs examines the goods and grants the Let Export Order (LEO), consignments are sealed and moved to the airport warehouse for temporary detention. If the goods are not exported, exporters must notify customs and request a “Back to Town” (BTT) clearance, which involves a full examination and may result in penalties, depending on the case.

Why It Matters

This procedural overhaul aims to eliminate longstanding logistical challenges faced by jewellery exporters, designers, and traders who travel internationally with samples or inventory. The new system provides a transparent, digital framework to support smoother trade movements and improved compliance.

Implementation and Support

Any concerns regarding the new process can be addressed to the Additional Commissioner of Customs (Prev.), Jodhpur, stationed at the Jaipur headquarters. This latest directive overrides all previous inconsistent instructions.

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