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How India Has rebalanced its jewellery exports

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The year 2025 proved to be one of recalibration for the global gem and jewellery trade, shaped by shifting markets, policy changes and geopolitical uncertainty. Reflecting on the year gone by, Kirit Bhansali, Chairman, GJEPC, examines how India’s industry adapted through diversification, strategic outreach and renewed resilience.

Kirit bhansali

Global trade rarely moves in straight lines, and the Indian gem and jewellery industry experienced this reality first-hand in 2025. The year unfolded against a backdrop of shifting consumer sentiment, evolving trade policies and geopolitical uncertainty, compelling exporters to recalibrate strategies even as they strengthened long-term fundamentals. What emerged was not a story of disruption alone, but one of adjustment, diversification and structural resilience.

Key consumption markets displayed uneven demand patterns. The United States, traditionally India’s largest export destination, witnessed a moderation in buying as tariff-related developments and a more protectionist trade environment weighed on sentiment. This had a tangible impact on margins and order volumes, particularly in diamonds and diamond-studded jewellery. China’s recovery, meanwhile, remained selective and cautious, with retailers maintaining tight inventory levels and adopting conservative procurement strategies.

In such an environment, sustaining export momentum required a shift from volume-driven growth to a more balanced, risk-mitigated approach. This transition is visible in India’s export performance during April–November 2025. Gem and jewellery exports during this period stood at US$ 18.87 billion, marginally higher than US$ 18.85 billion in the corresponding period last year. While growth was modest, the stability itself is significant, reflecting the industry’s capacity to absorb external volatility without losing ground.

This outcome was shaped by a conscious, multi-year effort to reduce dependence on a handful of mature markets and build a broader geographic base. Indian exporters increasingly focused on product-market alignment, deeper buyer relationships and entry into non-traditional destinations across Latin America, Southeast Asia and the Middle East. These efforts ensured that softness in one region was offset by traction in others.

The results of this diversification are evident in market-wise performance. During April–November 2025, exports to the UAE rose sharply by 32.4% to US$ 6.25 billion, underlining the growing importance of the Gulf as a strategic hub. Hong Kong recorded growth of 22.72% to US$ 3.78 billion, while markets such as Australia, Thailand and Israel also delivered double-digit expansion. A wide set of emerging destinations contributed incremental gains, collectively strengthening the export base.

Supporting this geographic expansion has been sustained international outreach under the Brand India showcase. Through curated platforms such as India Design Galleries, India Experience Lounges, Buyer–Seller Meets and India Pavilions at global exhibitions, Indian exporters have been able to engage new buyers while reinforcing trust in established markets. These initiatives have positioned India not merely as a volume supplier, but as a reliable sourcing partner offering design depth, manufacturing scale and consistency.

A central pillar of this ecosystem is IIJS Bharat, now the world’s second-largest gem and jewellery trade fair. Across its multiple editions, the show has evolved into a key driver of business discovery, market signalling and buyer engagement. For international buyers, IIJS offers a comprehensive view of India’s capabilities across product categories, price points and technologies, reinforcing the country’s role as a global sourcing destination.

Another notable development has been the launch of the Saudi Arabia Jewellery Exposition (SAJEX) in Jeddah. The initiative marks a strategic push into one of the region’s fastest-growing jewellery markets. With Saudi Arabia’s jewellery sector projected to approach US$ 8.34 billion by 2030, SAJEX provides a structured platform for Indian exporters to build direct trade linkages and long-term partnerships in the Kingdom.

Beyond exports, the industry’s demand base itself is becoming more balanced. Indian jewellery retailers are expanding their overseas presence, particularly in the UK, the US and the Middle East, adding stability to order flows. Organised retail is playing a growing role, both domestically and internationally, smoothing demand cycles and improving visibility for manufacturers. At the same time, India’s domestic jewellery market—estimated at around US$ 85 billion—continues to serve as a critical anchor. Steady economic growth and evolving consumer preferences are sustaining demand across gold, diamonds, platinum and coloured gemstones.

Trade agreements have further enhanced India’s competitive positioning. Tariff benefits under the India–UAE CEPA contributed to a near 44% rise in plain gold jewellery exports to the UAE during April–November 2025, while diamond-set jewellery continues to gain traction in premium retail segments across the Gulf. Free Trade Agreements with partners such as the UAE, Australia, EFTA countries, the UK, Oman, New Zealand, and EU, are steadily improving market access for Indian exporters.

A landmark development has been the recent securing of the India–EU Free Trade Agreement—often described as the “mother of all FTAs” given the scale and sophistication of the 27-member European bloc. The agreement eliminates the 2–4% import duties on Indian gem and jewellery products entering the EU, creating a significantly more competitive environment for Indian exporters in one of the world’s most affluent consumer markets.

Policy support has complemented these market-driven shifts. Initiatives aimed at streamlining trade processes and improving ease of doing business are beginning to show results. Digital platforms like the Trade Connect Portal are enabling early-stage market access by linking exporters with verified buyers. The Export Promotion Mission launched in November 2025 is particularly relevant for the sector, enhancing access to credit and institutional support in an industry where MSMEs form the backbone.

Category-level promotion also remains essential. Collaborative campaigns to stimulate diamond demand in key markets and sustained efforts to strengthen gold jewellery consumption are reinforcing long-term demand drivers alongside trade expansion.

Taken together, these developments point to a structural rebalancing of India’s gem and jewellery export model. The industry is becoming more diversified, less market-concentrated and better equipped to manage cyclical shifts. As it works towards a medium-term export target of US$ 45 billion by 2030 and a longer-term vision of US$ 100 billion by 2047, the emphasis will remain on disciplined growth, market expansion and close coordination between industry and government.

Going forward, the outlook is one of cautious confidence. With wider market access, a resilient domestic base and a strengthening policy framework, the industry is positioned to navigate near-term uncertainties while laying the foundation for sustainable, long-term growth.

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Zithara.AI Partners With Tyaani Jewellery To Enable Smarter Customer Engagement

Collaboration to leverage AI native CRM capabilities for personalised customer interactions and stronger customer relationships

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Zithara.AI, an AI native customer engagement platform for offline retailers, has partnered with Tyaani Jewellery by Karan Johar to strengthen customer engagement through technology and data driven insights across the brand’s retail operations.

Through the partnership, Tyaani Jewellery will leverage Zithara.AI’s AI native CRM platform to bring greater structure to customer engagement and relationship management. The platform will enable the brand to organise customer information, understand engagement patterns, and create a more connected view of customer interactions. The platform will help Tyaani Jewellery strengthen its approach to customer engagement by enabling more structured and data driven interactions with its customers.

The collaboration is aimed at helping Tyaani Jewellery build stronger relationships with customers beyond individual transactions while creating greater opportunities to increase sales and repeat purchases. By using customer insights to identify relevant engagement opportunities, the platform will support the brand in following up with potential customers, re engaging existing customers and delivering more personalized communication based on customer preferences and purchase behaviour. This can help improve customer conversions, strengthen retention and enable retail teams to turn customer data into actionable insights that contribute to increased sales, stronger customer lifetime value and long term revenue growth.

Speaking about the partnership Manraj Singh, Chief Marketing Officer, Tyaani Jewellery said:

“Jewellery is a highly personal category, and the relationship between a brand and its customer extends well beyond a single purchase. As customer expectations evolve, it is important for us to understand their preferences and interactions better and use that understanding to create more meaningful experiences. Our association with Zithara.AI will help us bring greater intelligence and personalisation into our customer engagement, while enabling us to build stronger and more lasting relationships with our customers.”

Varun Kashyap, Co-Founder, Zithara.AI, said:

“Tyaani Jewellery has created a distinctive identity in the contemporary jewellery space, and its approach to engaging with modern consumers makes this partnership particularly meaningful for us. We see a strong opportunity to help the brand make better use of customer data and translate those insights into relevant, timely and personalised engagement. Our platform is designed to help retailers strengthen relationships throughout the customer journey rather than limit engagement to the point of purchase.”

Sridevi Reddy, Co-founder, Zithara.AI, added:

“Customer engagement in jewellery retail is increasingly about understanding the individual behind every transaction. With AI native capabilities, retailers can move from broad based communication towards experiences that are more relevant to customer preferences, behaviour and purchase journeys. Through our partnership with Tyaani Jewellery, we aim to support the brand in creating a more connected and intelligent customer engagement framework at scale.”

The partnership reflects the growing role of AI and customer data in shaping the next phase of jewellery retail, where personalised engagement and long term customer relationships are becoming increasingly important. Through the collaboration, Tyaani Jewellery and Zithara.AI aim to create a more connected and data driven approach to customer engagement that supports stronger relationships and the brand’s continued retail growth.

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