By Invitation
Building your audience-One contact at a time – By Juhee Jain
Juhee Jain is the founder and CEO of Dibiaa, a company that provides eco-friendly branding and packaging solutions for jewellers.
She is the author of “Unboxing Success,” a book that chronicles her entrepreneurial journey and the lessons she has learned along the way.
Juhee is a respected and influential thought leader in her field. She has over 200 regular attendees who benefit from her monthly ‘6C Blueprint’ webinars, where she shares her expertise and insights on the industry.
In my previous article I talked about the importance of regularly communicating with your target audience.
You might be thinking, “Great, but what if nobody’s listening?” Let’s be honest, talking into a void is about as exciting as watching paint dry on the wall.

But here’s the good news: building an audience is no longer reserved for big businesses and celebrities. Forget buying followers or renting email lists – the digital age has given even the smallest entrepreneur the tools to become a magnet for loyal customers.
Think back to the “olden days” – if you weren’t Amitabh Bachchan or Ratan Tata, your message had limited reach. Newspapers and radio were expensive, not always effective, and definitely out of reach for most businesses.
Enter the digital revolution! Platforms like YouTube, Instagram, and even simple email newsletters have empowered ordinary people to build massive followings. Now, I’m not saying you need to become the next social media superstar, but building an audience who trusts you enough to buy from you? That’s definitely achievable.
You can use the following digital tools and platforms to build an audience for your business:
- Mailing list (for email marketing).
- Company blog.
- Social networking platforms.
- Digital media platforms like -YouTube & Facebook
Let’s have a deeper look into the above-mentioned tools and platforms you can tap into.

Building a mailing list
Email marketing delivers impressive returns – over Rs. 32 for every rupee spent. It’s a powerhouse strategy, with 89% of businesses relying on it to generate leads. With the average person checking email 15 times daily, it’s no wonder why.
Cultivating an engaged mailing list takes time and effort, but it can become one of your most powerful digital marketing tools. With a base of opt-in subscribers who want to hear from you, you have a direct line to their inbox to deliver targeted messages when they matter most.
Tactics for list-building include capturing emails from visiting cards, encouraging sign-ups during purchases, and offering incentives like e-books in exchange for email sign-ups on your website.
It takes time – sometimes over a year – to build an effective subscriber list. But the investment pays dividends in the long run.
Company blog
Your company blog is a powerful platform. Firstly, it serves as a potent tool for increasing website traffic by providing fresh, relevant content that attracts visitors and encourages them to explore further. Additionally, a well-maintained blog enhances brand visibility by consistently showcasing your expertise. Your blog also helps you establish you as an industry authority. It attract new visitors and establishes credibility among existing visitors. Once you build traffic, it is a perfect channel for your business.
Social networking platforms
Grabbing attention with your content comes down to three key strategies: choosing the right platform, staying relevant, and being consistent.
Rather than spreading yourself thin across every social network, focus your efforts on the one or two platforms where your target audience is most active. If your research shows your customers hang out on Instagram, make that your social media home base.Once you’ve chosen a platform, stay relevant to your industry and audience. For a jewelry business, for instance, share content centered on jewelry – new trends, materials, celebrity endorsements, care tips, etc. Essentially, stick to topics your followers care about.
Finally, consistency is critical. Post on a regular schedule, whether it’s daily, a few times a week, etc. It takes time before people take notice of your content. Persistently publishing valuable material is what will ultimately grab their attention.

Digital media platforms
These are like YouTube or Instagram reels or YouTube Shorts. Among businesses that spend money on digital marketing, 85% use video. 81% marketers admit increased leads and sales through videos.
The objective here is to gain subscribers for your channel. Publish consistently. Focus on quality and not on quantity. Upload meaningful videos that are relevant to your audience.

Don’t have much time? You don’t need to focus on all the platforms at once. Focus on a single platform and be persistent. My suggestion would be, using your mailing list. It is because these are the people who have already interacted with you. For example, most of the email ids in your database would be from your existing customers or people who have already made queries. They will be more eager to listen to you.
My key point here is: Start building your audience from this very minute. Take at least one step. Every day.
By Invitation
Artisan Perspectives: Rethinking Craft In The Age Of Lab-Grown Stones
Prapanjj S K Kota
Founder & CEO at Réia Diamonds
- Traditionally, diamond value was driven by rarity, origin, and size, with craftsmanship playing a secondary role.
- With the rise of lab-grown diamonds, abundance is shifting focus from rarity to design and craftsmanship.
- Jewellery-making is returning to a craft-first approach, placing artisans at the core of value creation.
- Skill, precision, and finishing quality are becoming primary differentiators.
The rarity of diamonds has historically dictated their market value, and most of the conversation surrounding a diamond’s value has revolved around where (and how rare) it came from, and how large it was. While craftsmanship has always been important, it has often remained secondary, simply supporting the diamond rather than receiving the buyer’s focus.
As lab-grown diamonds begin to enter the market in greater numbers, the conversation surrounding them is also changing. With an increasing supply of diamonds, being a differentiating factor in jewellery becomes much more about design, craftsmanship, and the quality of work than about rarity.
For artisans, this shift means that the focus of making jewellery has returned to the craft itself.
From a technical perspective, lab-grown diamonds do not affect the fundamentals of jewellery making. They will continue to have the same hardness, brilliance, and structural properties that natural diamonds do; therefore, using traditional setting techniques, including precision settings, pavé work, micro-setting, and polishing, will be just as essential. While the tools may be more modern, the knowledge to work with diamonds continues to be based on many years of training and experience.
The major change comes with the new opportunities presented by working with lab-created stones.




Designers are utilising the increased access to stones to try new layouts incorporating a greater focus on symmetry, scale and intricate detail. As jewellery changes, so does its craftsmanship. Today, with designs that involve numerous stones, layered settings, and modern silhouettes, artisans must have an intentional focus on the structural integrity and balance of the pieces being created, elevating their role more than ever before.
As we see craftsmanship play a supporting role to design when jewellery becomes design-centric, the specifics of how stones are aligned, how strong the setting is, and how well metal surfaces are finished will have an impact on how a piece looks, feels, and holds up over time; and therefore, they cannot be replicated with technology alone.
This change also highlights the importance of India’s historical craft traditions. Surat’s experience in the production of diamonds has established it as a leading force in the world of fine jewellery. This industry relies heavily on a team of talented craftsmen and manufacturing expertise, which plays a very important role in the overall development of jewellery that uses natural as well as lab-grown diamonds.




The introduction of lab-grown diamonds offers a fresh new direction for many artisans, as well as introducing something new into the world of fine jewellery. As it becomes less critical to know where a stone comes from, knowing the quality of the craftsmanship around a piece of jewellery will become increasingly essential. Design integrity, structural engineering, and finishing standards will all contribute to defining the real value of a finished piece.
Therefore, there is an opportunity for artisans; thoughtful design with precise execution requires a high level of technical proficiency. The better the craft, the more evident the difference is.
With the rise of lab-grown diamonds, the discussion about value will slowly evolve to include what has always been considered great jewellery: the skill, time, and craftsmanship it takes to create a piece of art from a design.
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