JB Insights
The diamond industry is at an inflection point
McKinsey & Co Diamond Industry Report
This report by McKinsey explores the challenges and opportunities facing the diamond industry in the wake of several significant shifts. Here’s a breakdown of the key points:
Market Downturn:
- Diamond prices have plummeted after a surge during the pandemic.
- This is due to a combination of factors, including:
- Increased supply chain normalcy.
- Reemergence of traditional engagement timelines.
- Rise of lab-grown diamonds (LGDs) as a more affordable alternative.
- Growing consumer demand for ethical and sustainable sourcing (ESG).
- Sanctions on Russia, a major diamond producer.
Shifting Consumer Preferences:
- Younger generations (Gen Z) are driving changes in diamond buying habits:
- More frequent purchases for self-reward.
- Preference for ethical sourcing and sustainability.
- Increased online shopping for jewelry.
- Growing interest in LGDs and recycled diamonds.
The Rise of Lab-Grown Diamonds:
- LGDs pose a major challenge to natural diamonds due to:
- Lower cost (up to 80% discount).
- Perceived ethical and environmental advantages.
- Increasing quality and size availability.
The Future of the Industry:
- The industry needs to adapt to survive:
- Natural diamond producers can:
- Invest in traceability and ESG practices.
- Highlight the unique value proposition of natural diamonds (rarity).
- Consider vertical integration to manage costs and ensure compliance.
- LGD producers can:
- Focus on further price reduction and technological advancements.
- Address potential environmental limitations of LGD production.
- All diamond players can:
- Develop innovative marketing strategies.
- Embrace digital technologies for transparency and efficiency.
- Build stronger partnerships for financing and branding.
- Natural diamond producers can:
Uncertainties Remain:
- The long-term impact of LGDs on the diamond market is unclear.
- Questions remain about diamond price volatility and ownership of the value chain.
Conclusion:
The diamond industry is at a crossroads. Adapting to changing consumer preferences, embracing technology, and addressing ethical concerns will be crucial for companies to ensure stability and longevity in the years to come.
The Diamond Industry: Navigating a Market in Transition
Insights from Changing Consumer Behavior, Technological Advancements, and ESG Imperatives
The global diamond industry, long associated with timeless luxury and tradition, is undergoing a seismic transformation. Once characterized by stability and predictable growth patterns, it now faces significant disruptions fueled by shifting consumer behavior, technological advancements, and heightened environmental, social, and governance (ESG) expectations. This article examines these trends, highlighting how diamond producers—both natural and lab-grown—can position themselves for sustained relevance and profitability.
A Market Recalibrated Post-Pandemic
The diamond industry experienced an unprecedented surge in prices during the COVID-19 pandemic, driven by delayed engagements, disrupted supply chains, and an increase in discretionary spending on luxury goods. However, this trend has reversed sharply, with diamond prices now at multi-year lows.
Several factors have contributed to this decline:
- Rise of Lab-Grown Diamonds (LGDs): Offering affordability and perceived ethical benefits, LGDs have captured a growing share of the market.
- Return to Pre-Pandemic Norms: Engagement and marriage cycles have resumed their traditional rhythms, reducing the urgency of purchases.
- Sanctions on Russian Diamonds: Restrictions on Russian producers, including Alrosa, have altered global supply dynamics.
- Increased ESG Awareness: Consumers now demand greater transparency and sustainability in diamond sourcing, putting pressure on traditional producers to innovate.
Shifting Consumer Preferences: A Generational Shift
Consumer behavior, particularly among younger generations, is reshaping the diamond market. Key trends include:
- Ethical Sourcing and Sustainability:
Generation Z and Millennials prioritize brands that align with their values. Ethical labor practices, sustainable sourcing, and carbon-neutral operations are non-negotiable for these consumers. - Increased E-Commerce Activity:
Online diamond purchases are growing, with projections suggesting that nearly 20% of fine jewelry sales will occur digitally by 2025. The convenience and transparency of online platforms are redefining how consumers engage with brands. - Lab-Grown Diamonds as an Alternative:
LGDs are no longer confined to industrial use. They now represent a viable, affordable, and ethical alternative for fine jewelry, particularly in Western markets. - Self-Purchasing Trends:
Younger consumers increasingly view diamond purchases as a form of self-reward rather than traditional markers of engagements or anniversaries.
Technological Disruptions: LGDs and Supply Chain Traceability
Lab-Grown Diamonds: A Rising Threat
The affordability, scalability, and ethical appeal of LGDs have positioned them as the most significant disruptor to the natural diamond market. LGD prices, currently at an 80% discount compared to natural diamonds, have accelerated adoption among value-conscious consumers. Technological advancements have enabled the production of larger, high-quality stones, further eroding the exclusivity of natural diamonds.
Supply Chain Innovations
Traceability is becoming a central pillar for diamond producers. Blockchain technologies and other digital tools allow consumers to verify the origin, production methods, and journey of their stones. Beyond compliance, this transparency creates opportunities for storytelling, connecting consumers to the unique narratives behind their diamonds.
Strategic Imperatives for Industry Players
To navigate these challenges, stakeholders across the diamond value chain must adopt proactive strategies:
For Natural Diamond Producers
- Invest in ESG Compliance: Ensure ethical mining practices, sustainable water use, and community engagement.
- Promote Rarity: Highlight the uniqueness and natural origin of mined diamonds, leveraging these qualities as a counterpoint to LGDs.
- Vertical Integration: Streamline operations to enhance efficiency and reduce costs while meeting ESG targets.
For LGD Producers
- Focus on Innovation: Continue improving production methods to lower costs and increase scalability.
- Address Environmental Concerns: While LGDs are marketed as sustainable, energy-intensive production processes must be optimized.
For Retailers and Midstream Players
- Embrace Digital Transformation: Develop e-commerce platforms and invest in digital marketing to engage younger, tech-savvy consumers.
- Offer Recycled and Vintage Options: Cater to the growing demand for sustainable and upcycled jewelry.
Looking Ahead: Uncertainties and Opportunities
The future of the diamond industry is far from settled. Several questions remain unanswered:
- How will LGDs reshape market dynamics?
- Can natural diamond producers justify their premium pricing amid rising LGD quality?
- How will geopolitical tensions and regulatory shifts impact supply chains?
Despite these uncertainties, one fact is clear: adaptation is essential. Whether through technological investment, strategic partnerships, or redefining value propositions, diamond industry players must evolve to meet the demands of a changing market.
The industry is at a crossroads. Those willing to innovate, align with consumer values, and embrace technological advancements will not only survive but thrive in this new era.
JB Insights
From Gold to Experience: How Jewellery Retail Is Evolving into Lifestyle
Anil Jose, Managing Director, TT Devassy Jewellery
Changing consumer preferences are transforming jewellery retail, with experience-led showrooms, everyday wear and personal expression redefining how brands connect with customers
For generations, buying jewellery in India has been entangled with occasions. Weddings, festivals, anniversaries and family milestones have traditionally shaped when and why people purchase jewellery. Gold, in particular, has a unique place in Indian households, representing not just beauty but also security, tradition and long-term value.
That relationship remains strong. What is changing is the role jewellery plays in everyday life. Consumers are increasingly buying jewellery not only to mark an occasion, but also to express their personality, complement an outfit, celebrate a personal achievement or simply enjoy something they connect with.
For jewellery retailers, this represents a significant shift.
Jewellery Showroom as an Experience
The modern jewellery customer journey is becoming more experiential. A customer may discover a design on social media, explore collections online, compare options and then visit a store to experience the product in person. The showroom is therefore no longer simply a place to display products; it has become an important part of the brand experience.
This is also reflected in the expansion of organised jewellery retail in India. As per a research, jewellery’s share of organised retail leasing in India rose from 2% in 2019 to 8% in 2025, making it one of the country’s top three retail demand drivers. At the same time, larger, experience-led formats are gaining ground, with stores exceeding 8,000 sq. ft. accounting for half of jewellery retail leasing in 2025, compared with 14% in 2019.
The implication is simple: a jewellery store can no longer be just a place where products are displayed. It needs to be a place where customers discover, explore and connect with a brand.
From ownership to self-expression
Traditionally, jewellery was often purchased with a long-term perspective. It was an asset, an heirloom and something intended to be passed down through generations.
Those motivations remain important, but a new layer is emerging; personal expression. Younger customers are increasingly drawn to lightweight, versatile and contemporary pieces that can reflect their individual style and be worn across occasions.




Building a jewellery wardrobe
In many ways, jewellery is beginning to develop its own version of a wardrobe. There are traditional pieces for weddings and festivals, minimalist designs for everyday wear and statement pieces for celebrations.
This creates an opportunity for retailers to move beyond individual transactions and become part of more moments in a customer’s life. When jewellery becomes relevant to more occasions, it naturally becomes less occasional and more habitual.
Trust remains timeless
For all the changes in jewellery retail, one factor remains constant, trust.
Transparency in pricing, confidence in quality and dependable after-sales service continue to shape customer relationships. Today, that trust extends to every part of the brand experience, from digital communication to the showroom itself.
Jewellery has always been about more than gold and precious stones. It represents relationships, memories, celebrations and identity. What is changing is how frequently and personally consumers choose to express those emotions through jewellery.
The opportunity for retailers is to evolve from occasion-driven sellers into lifestyle brands; brands that understand how customers live, what they value and how jewellery fits into their everyday stories.
Gold may remain timeless. But the experience surrounding it is becoming the real differentiator.
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