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The Importance of Ergonomics in Jewellery  Design

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What is Ergonomics?

Ergonomics is the science of designing and arranging things so that they interact efficiently and safely with people. It’s about creating products, environments, and systems that fit the people who use them, aiming to improve comfort, performance, and overall well-being. Ergonomics creates environments to optimize human well-being and performance. It is focused on creating products and spaces that are comfortable, efficient, and safe for people to use. In essence, ergonomics is all about making human experience better.

Why Ergonomics is such an important part of jewellery design?

Ergonomics is all about designing products to fit the people who use them, making them more comfortable and efficient. In jewellery, ergonomics is important for several reasons. It involves creating pieces that are comfortable and functional for the wearer while also having a pleasing aesthetic.

How can it benefit the customer?

Ergonomically designed jewellery fits better and feels more comfortable to wear. For example, rings won’t pinch your fingers, necklaces won’t irritate your neck, and earrings won’t pull on your earlobes. This ensures that customers can wear their jewellery all day without discomfort. Understanding how ergonomics can be applied to diamond jewellery design is essential for creating durable, long-lasting pieces that will be worn with delight. Factors such as weight, shape, size, and materials must be taken into account to create pieces that are both beautiful and comfortable for the wearer. 

How Ergonomics plays an important role in jewellery design?

By designing jewellery that is comfortable and functional, designers can create pieces that are not only beautiful but also practical for everyday use. Ergonomic design can also help to ensure the longevity and durability of the jewellery by reducing the risk of damage or breakage. Overall, ergonomics is an essential aspect of diamond jewellery design that ensures the well-being and satisfaction of the wearer.

When jewellery is designed with ergonomics in mind, it is more likely to withstand the wear and tear of daily use. For example, if a necklace is designed to be lightweight and properly balanced, it is less likely to break or become damaged due to excessive strain on the chain or clasp. Additionally, ergonomics can also affect the placement and security of the stones in the jewellery. If the jewellery is designed to fit comfortably on the wearer’s body, the stones are less likely to become loose or fall out. This can help to ensure the longevity and durability of the jewellery.

What are the effects of poor ergonomics on jewellery sales? 

If jewellery is uncomfortable to wear, customers are less likely to buy it. Rings that pinch, earrings that are too heavy, or necklaces that irritate the skin will deter potential buyers. Customers who experience discomfort or problems with poorly designed jewellery are likely to leave negative reviews online or share their dissatisfaction with friends and family. This can damage the brand’s reputation and discourage new customers from purchasing. Customers who have a bad experience with a piece of jewellery are less likely to make repeat purchases from the same brand. This affects customer retention and long-term sales. So it’s very important to design jewellery that is made with Ergonomics in mind.

What are the challenges and solutions in Ergonomic diamond jewellery design?

Designing diamond jewellery that is both ergonomic and aesthetically pleasing can present several challenges for designers. Here are some of the challenges that designers may face and some solutions to help overcome them.

One of the biggest challenges in ergonomic diamond jewellery design is balancing the aesthetic appeal of the jewellery with its functional aspects. A piece of jewellery may look stunning, but if it is not comfortable to wear, it may not be practical. Size is another challenge that can affect the ergonomics of diamond jewellery. Jewellery that is too large or too small for the wearer can be uncomfortable and may not sit properly on the body.

A solution to this is to create adjustable pieces of jewellery that can be resized to fit the wearer’s body. Clasps and closures are other challenges in ergonomic diamond jewellery design. Closures that are difficult to use or that cause discomfort can make the jewellery less functional and less enjoyable for the wearer. A solution to this is to use closures that are easy to use and that do not cause discomfort.

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The Great Jewellery Retail Reset: Are You Ready for What’s Coming Next?

By Shivaram A,Retail Business Mentor

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As gold prices fluctuate and customer mindsets evolve, the jewellery retail business stands at a turning point. Those who adapt with guidance will thrive — others may struggle to stay relevant.

Over the last year, jewellers across India have been living through a storm of uncertainty. Gold rates have risen, fallen, and risen again — shaking customer confidence and confusing buying behaviour. While many stores reported higher sales values during festive months, the actual number of pieces sold told a different story.

Customers were walking in — but walking out with fewer items. The same budgets, smaller volumes. The emotional connect with gold remained, but the buying intent was changing quietly beneath the surface.

A Shift in Buying Behaviour: Lighter, Smarter, More Selective

Jewellery, once seen as a long-term investment, is now also viewed through the lens of practicality and personal style. The younger buyer isn’t chasing weight anymore; they’re chasing meaning, design, and comfort.

Heavy necklaces and bangle sets have become slower movers, while rings, earrings, and lightweight chains are finding quick takers. Even as the “value” of inventory rises with gold prices, the “velocity” of sales — how quickly products move — has slowed down.

This creates an illusion of growth on paper but a challenge in reality: slower rotation, tighter margins, and customers whose expectations are changing faster than most jewellers are prepared for.

Two Customers, Two Worlds

At one end are traditional families — loyal, price-conscious, and deeply rooted in their relationship with their family jeweller. At the other end stands the new-age urban customer — salaried, educated, and brand-aware.

This second group is the real disruptor. They don’t see gold as an emergency asset but as an accessory that defines lifestyle. They browse online, compare designs across stores, and choose convenience over custom.

For them, jewellery is fashion — not finance. And that single shift is rewriting the rules of the game.

Competition Is Heating Up

As independent jewellers fight to maintain margins, larger chains are expanding quietly — opening new showrooms, entering Tier 2 and Tier 3 towns, and capturing the very customers smaller stores once depended on.

Adding to the mix are non-jewellery investors and new entrants drawn by the industry’s steady performance compared to other sectors. With over 10,000 new stores expected to open in the next few years, competition will only intensify.

This means the traditional family jeweller can no longer depend solely on legacy, relationships, or word-of-mouth. What’s needed now is strategy, structure, and smarter decision-making — powered by data, training, and mentorship.

Change Is Hard — But Help Is Available

Transitioning from a legacy business model to a modern retail approach isn’t easy. It involves rethinking everything from sales processes to staff mindset, from customer experience to inventory strategy.

But the good news is — you don’t have to do it alone.
Every successful transformation begins with one conversation — a discussion about where you are, what’s changing, and how to move forward one step at a time.

That’s where mentorship makes the difference. A seasoned guide can help you see patterns others miss, avoid expensive mistakes, and build a roadmap that’s realistic and sustainable.

Jewellery retail is evolving — and those who evolve with it will shine brighter in the years ahead.
While change is always tough, it is also necessary. The key is to take it step by step, guided by experience and insight.

If you’re wondering where to start or how to navigate the next phase of your business transformation — let’s talk.

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JewelBuzz is Asia’s First Digital Jewellery Media & India’s No.1 B2B Jewellery Magazine, published by AM Media House. Since 2016, we’ve been the trusted source for jewellery news, market trends, trade insights, exhibitions, podcasts, and brand stories, connecting jewellers, retailers, and industry professionals worldwide.

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