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GSI empowers Waman Hari Pethe Jewellers with a Dynamic Gemology & Sales workshop

The workshop blended product knowledge with sales intelligence, redefining the frontline jewellery experience with knowledge, confidence, and storytelling

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 Gemological Science International (GSI), one of the world’s leading gemological organizations, recently conducted an immersive workshop titled “Introduction to Gemstones & Diamonds” for the retail sales professionals of Waman Hari Pethe Jewellers (WHP) in Mumbai. The initiative was part of GSI’s continued efforts to partner closely with retailers and equip their teams with the tools needed to succeed in a dynamic and evolving jewelry marketplace.

The workshop offered a deep dive into core gemological concepts while seamlessly integrating real-world retail applications. Participants were introduced to the fascinating journey of diamonds; from mines to showcase; alongside essential insights into the 4Cs of diamond grading and the fundamentals of coloured gemstones affecting their value. 

“We had a focused and insightful session by GSI for our WHP Jewellers team, covering key concepts in retail service, customer interaction, and professional conduct; not to forget their emphasis on the technicalities of diamonds. It was great to see our team participate actively, engage in discussions, and receive their certificates with pride. These learning opportunities play a crucial role in enhancing our service standards and building team confidence. Here’s to continuous learning, collective growth, and delivering excellence every day!” said Anushri Vijayaraghvan, Head HR, Waman Hari Pethe Jewellers.

What set this workshop apart was its blended approach; combining deep product knowledge with sales intelligence. From understanding customer behaviour and building trust to handling objections, WHP’s team engaged in interactive discussions and role plays, sharpening their skills through GSI’s proven seven-step sales strategy. 

“Storytelling has become central to jewellery retail,” said Ramit Kapur, Managing Director of GSI India. “Today’s customers are curious; they’re not just buying a product; they’re investing in something very meaningful and valuable. In that moment, your front-line sales executive becomes their best advisor. And like any advisor, it’s crucial that they are equipped with the right knowledge and skills to guide their purchase.”

Designed by GSI’s global experts and tailored to each brand ethos, these modules are helping retail teams across the globe to sharpen their skills and elevate the in-store experience.

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National News

iAMORY Goes Mobile: D2C Jeweler Debuts App to Disrupt India’s ‘Counter-Led’ Retail

By bridging the trust gap with lab-grown diamonds and 925 silver, the new iOS and Android platform aims to become a “digital counter” for the modern consumer.

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Following a successful physical debut in Mumbai, jewelry brand iAMORY has officially launched its mobile application on Android and iOS. The move signals a strategic shift to scale its direct-to-consumer (D2C) presence, targeting the rapidly evolving digital habits of Indian shoppers.

The app launch is designed to solve the “discovery fatigue” and lack of transparency often associated with traditional jewelry buying. By focusing on the 925 sterling silver and lab-grown diamond (LGD) segments, iAMORY is positioning itself at the intersection of affordability and fine jewelry.

A “Digital Counter” Experience The platform introduces several features aimed at building consumer confidence in high-value online purchases:

  • Total Transparency: Real-time access to metal purity details, diamond certifications, and clear pricing breakdowns.
  • Mobile-First Design: A seamless interface featuring AI-driven notifications, wishlists, and secure “one-tap” checkouts.
  • Exclusive Access: App users will receive priority access to limited product drops and specialized discounts not available on the web or in-store.
Archit Jain,

Archit Jain of iAMORY noted that the power dynamic in the industry is shifting. “Digital adoption is democratizing jewelry,” Jain stated. “It is shifting power from family-led counters to digital-first, design-led brands that prioritize transparency, speed, and storytelling.” He describes the app as a “digital counter” where users can instantly compare prices and access social proof.

iAMORY plans to continuously iterate on the app experience, with upcoming updates slated to include advanced personalization tools, AI-driven loyalty mechanisms, and interactive content formats to deepen customer engagement.

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JewelBuzz is Asia’s First Digital Jewellery Media & India’s No.1 B2B Jewellery Magazine, published by AM Media House. Since 2016, we’ve been the trusted source for jewellery news, market trends, trade insights, exhibitions, podcasts, and brand stories, connecting jewellers, retailers, and industry professionals worldwide.

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