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Chow Sang Sang sees 15% decline in sales, 20% drop in profit

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Chow Sang Sang’s- China’s third biggest jewelry retailer (by revenue) – 2024 financial results reveal a company grappling with significant headwinds in its core markets. The reported net loss of 74 stores out of 1,032, coupled with a 15% decline in sales and a 20% drop in profit, paints a picture of a retailer under considerable pressure.

Significant Closures: The closure of 122 stores, predominantly in Mainland China, highlights a strategic retreat in response to declining sales. This indicates a recognition of over-saturation or underperforming locations. Limited Expansion: Opening only 48 stores suggests a conservative approach, focusing on optimizing existing resources rather than aggressive expansion.Future Uncertainty: The company’s statement regarding “prudent… physical store network consolidation” implies further closures are possible, reflecting a pessimistic outlook on near-term market recovery.

Revenue Decline: The 15% drop in revenue (HKD 21.18bn) signifies a substantial reduction in consumer spending on jewelry .Profit Slump: The 20% decrease in profit (HKD 805.6m) underscores the impact of reduced sales and potentially heightened operational costs.Same-Store Sales Decline: The steep decline in same-store sales (38% in Mainland China and 24% in Hong Kong and Macau) indicates a systemic issue, not just localized problems. This suggests a broader consumer shift away from jewelry purchases.

Weak Demand: The report attributes the poor performance to “weak demand,” suggesting a shift in consumer preferences or reduced discretionary spending.Record-High Gold Prices: Elevated gold prices likely impacted affordability, particularly for gold jewelry, potentially driving consumers to alternative investments or postponing purchases.Economic Slowdown: The economic slowdown in China, Hong Kong, and Macau created a challenging retail environment, affecting consumer confidence and spending.Declining Diamond Demand: The report specifically mentions a drop in diamond demand as a primary driver of the same-store sales decline. This may indicate a shift in consumer preference away from diamonds, or a reduction in high value purchases in general.

Focus on Cost Optimization: The store closures indicate a focus on cost reduction and operational efficiency.Potential Product Diversification: The decline in diamond demand may necessitate a strategic shift towards other product categories or price points.

E-commerce and Online Strategies: In a challenging physical retail environment, strengthening online sales channels becomes crucial.Market Adaptability: The company’s ability to adapt to changing consumer preferences and economic conditions will be critical for its future performance.

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International News

Jewellery Was The Top Category For Global Luxury Spending In 2025: Bain & Company-Altagamma

Fundamental Shift in luxury consumption—from ownership to meaningful experiences, AI-driven shopping journeys

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Despite economic uncertainty, geopolitical tensions, and changing consumer behaviour, the global luxury industry is showing signs of stabilization. According to the Bain & Company–Altagamma Luxury Goods Worldwide Market Study 2026, global luxury spending reached €1.443 trillion in 2025, with the personal luxury goods market expected to return to moderate growth in 2026. Jewellery was the top category for global luxury spending in 2025

The report highlights a fundamental shift in luxury consumption—from ownership to meaningful experiences, AI-driven shopping journeys, and greater demand for personalization. Brands that succeed will be those that strengthen cultural relevance, embrace AI, and deliver emotionally engaging experiences.

Key Highlights

  • Global luxury spending reached €1.443 trillion in 2025 and is projected to grow 0–2% in 2026.
  • The personal luxury goods market stood at €358 billion in 2025 and is expected to grow 2–4% in 2026, reaching €365–373 billion.
  • Luxury experiences continue to outperform tangible goods, reflecting consumers’ preference for memorable experiences over ownership.
  • Jewellery is the strongest-performing luxury category, followed by apparel, eyewear, and fragrances.
  • Leather goods, footwear, and cosmetics remain under pressure, though recovery is gradually emerging.
  • The Americas, led by the US, are driving growth, fuelled by younger consumers and expanding upper middle-class spending.
  • Europe and the Middle East continue to weigh on market performance due to weaker tourism and geopolitical uncertainty.
  • China is showing cautious recovery, with online luxury sales rising 25–35%, driven more by fashion than status-led purchases.
  • Around 60% of luxury brands are now outperforming last year’s results, indicating improving market resilience.
  • Nearly 50% of luxury shoppers consult the second-hand market before purchasing new products, underlining the growing importance of resale.
  • Artificial Intelligence is transforming luxury retail, with half of consumers already using AI during their purchase journey for discovery and product comparison.
  • More than 80% of the luxury market’s value is represented by brands that actively invest in sports sponsorships to build cultural relevance.
  • Immersive luxury experiences—including bespoke travel, fine dining, and local cultural experiences—continue to gain popularity.
  • Consumers increasingly associate luxury with personal fulfilment and meaningful living, rather than status or social recognition.
  • Bain identifies three priorities for luxury brands:
    • Deliver immersive, experience-led luxury.
    • Build stronger cultural relevance across diverse consumer groups.
    • Leverage AI for personalization and co-creation with customers.

The luxury industry is entering a new phase where growth will be driven less by products and more by experiences, emotional connections, AI-enabled personalization, and authentic brand meaning. While macroeconomic and geopolitical challenges remain, brands that adapt to evolving consumer expectations are well positioned for sustained growth.

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JewelBuzz is Asia’s First Digital Jewellery Media & India’s No.1 B2B Jewellery Magazine, published by AM Media House. Since 2016, we’ve been the trusted source for jewellery news, market trends, trade insights, exhibitions, podcasts, and brand stories, connecting jewellers, retailers, and industry professionals worldwide.

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