National News
DGFT Summit Explores E-commerce’s Role in Boosting Gem & Jewellery Export Potential
The Directorate General of Foreign Trade (DGFT) hosted an E-commerce Export Summit at Bharat Mandapam, Pragati Maidan, on 11th March, gathering industry leaders to explore the growing potential of e-commerce in enhancing retail exports. Mr. Sabyasachi Ray, Executive Director of GJEPC, delivered a keynote presentation on ‘Enhancing Retail Exports through E-commerce.’
In his opening remarks, Mr. Ray emphasized the critical role of e-commerce platforms in driving growth for the gem and jewellery sector. He noted that e-commerce is particularly well-suited to this industry due to the low volume and high value of its products, making it ideal for cross-border trade. He expressed confidence that businesses in the sector will see substantial growth in the near future, driven by the accessibility and scalability of e-commerce.
Mr. Ray also provided insights into recent foreign trade policy reforms introduced by the Government of India. These regulatory changes have significantly eased e-commerce exports, contributing to the sector’s remarkable growth. Currently, India’s gem and jewellery exports total $38 billion, with projections aiming for $100 billion by 2047, largely fueled by the expanding e-commerce landscape.
He advised exporters to focus on identifying key product markets and understanding consumer preferences to secure repeat business. Additionally, he highlighted the recent partnerships formed by the GJEPC with major e-commerce platforms like eBay, Amazon, and DHL, aiming to provide a seamless export experience for its members.
National News
PNG Jewellers Wins IACC Excellence In Service Award At IACE 2026
Prestigious Recognition Honours PNG Jewellers’ Commitment To Customer Service, Retail Excellence and Evolving Consumer Expectations
PNG Jewellers has been honoured with the Excellence in Service award at the 22nd Indo-American Corporate Excellence Awards (IACE) 2026, organised by the Indo-American Chamber of Commerce (IACC). The recognition celebrates PNG Jewellers’ retail excellence in Sunnyvale, California, and its commitment to delivering service excellence and trusted jewellery retail experiences to customers in the U.S. market.
The award was presented at a prestigious ceremony held on September 11, 2026, at Hotel Sahara Star, Mumbai, in the presence of business leaders, members of the Indo-U.S. business community, IACC members and representatives of the diplomatic community. Dr. Saurabh Gadgil, Chairman and Managing Director, PNG Jewellers, received the award on behalf of the company from Union Minister Shri Nitin Gadkari.
The winners were selected by an eminent jury chaired by Shailesh Haribhakti, alongside Kaku Nakhate, S. S. Mundra, Rajyalakshmi Rao and Nilesh Vikamsey. P. N. Gadgil Jewellers Ltd. was unanimously selected as the winner in the Excellence in Service category.
Commenting on the recognition, Dr. Saurabh Gadgil, Chairman and Managing Director, PNG Jewellers, said:
“This recognition is a testament to the trust our customers have placed in PNG Jewellers and to the commitment of our teams who work relentlessly to deliver an exceptional jewellery-buying experience. For us, service excellence goes beyond the transaction. It is about understanding evolving customer expectations, offering greater transparency and ensuring that every interaction strengthens a relationship built over generations. We are deeply honoured to receive this recognition from the Indo-American Chamber of Commerce.”
The recognition specifically acknowledges PNG Jewellers’ store in Sunnyvale, California, and the brand’s commitment to extending its legacy of trust, craftsmanship and service excellence to customers in the United States. The Sunnyvale store represents an important milestone in PNG
Jewellers’ international journey, bringing its heritage-led approach together with contemporary retail experiences tailored to evolving consumer expectations in the U.S. market.
The Indo-American Corporate Excellence Awards recognise organisations and individuals making significant contributions to the Indo-U.S. trade and business corridor.
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