Education
Indian jewellery trade and industry expectations & trends
Market Sentiment: Cautiously optimistic despite price pressures

JewelBuzz has its finger firmly on the pulse of India’s glittering jewellery trade. From Ahmedabad to Agartala and Jammu to Kochi, we caught up with retailers, trade body reps, and key stakeholders to decode consumer moods, market trends, and the sparkle this festive season promises to bring.
From retail powerhouses like Kalyan Jewellers, Malabar, PNG Jewellers, Senco, and Joy Alukkas to the industry big leagues — GJEPC, GJC, and IBJA — and even the regional gems like Bhima Jewellers, Bidhan Jewellery Works, and Radha Gobindo Roy Grandson Jewellers, we tapped into the pulse of India’s jewellery scene.From metros to mandis, the buzz is real — we caught the moods, moves, and market vibes straight from every corner of the country.

The Indian jewellery industry is approaching the 2025 festive season with measured optimism, balancing record-high gold prices against resilient consumer demand driven by tradition, emotion, and investment psychology.

Key sentiment drivers
- Strong festival and wedding season alignment creating natural purchase momentum
- Gold viewed as both cultural necessity and safe-haven investment during uncertain times
- Consumer confidence improving post-GST reforms and easing inflation
- Panic buying emerging as consumers anticipate further price escalation
- Robust pre-bookings and footfall reported across major retailers
The Gold Price Factor: Challenge Turned Opportunity

Impact of elevated gold prices
- Creating volume pressure while maintaining value sales
- Triggering shift toward lightweight and lower-carat options (18K, 14K)
- Driving 50-55% of sales through old gold exchange programs
- Paradoxically strengthening investment demand for coins and bars
- Encouraging premiumization in platinum segment (up 57% YTD, still more affordable than gold)

Retailer response
- Expanding product range across price points (Rs. 25,000 to Rs. 20 lakh+)
- Increased advertising spend to capture demand
- Launch of new showrooms by major chains before Diwali
- Focus on innovative collections balancing tradition with contemporary appeal
Emerging Consumer Preferences: The New Jewellery Buyer

Demographic shifts
- Millennials and Gen Z: Gravitating toward studded, gemstone, and fusion designs
- Young professionals: Preferring lightweight, everyday wear pieces
- Traditional buyers in Tier 2/3 cities: Beginning to explore diamond jewellery
- Affluent segments: Maintaining purchase levels despite price increases

Product category trends
- Lightweight jewellery: Strong bookings across all demographics
- Daily wear pieces: Growing preference over purely occasional jewellery
- Handcrafted and bespoke: Premium segment seeking artisanal value
- Fusion temple jewellery: Blending traditional motifs with modern aesthetics
- Bridal collections: Sustained demand with weddings driving 60%+ of market
The Alternative Metals Revolution

Silver’s moment
- Significant spike in demand as affordable gold alternative
- Corporate gifting orders increasing substantially
- Investment demand for coins and bars showing healthy uptake
- Contemporary designs attracting younger consumers

Platinum’s premium positioning
- 57% price appreciation YTD creating value perception vs. gold
- 95% purity and rarity appealing to aspirational buyers
- Natural whiteness enhancing diamond brilliance
- Positioned as “modern heirloom” for younger audiences
Natural vs. Lab-Grown Diamonds: Parallel Growth Stories

Natural diamonds
- Projected 18-20% growth in top cities
- Sub-Rs.2 lakh category emerging as sweet spot for gifting and everyday wear
- Traditional gold buyers in smaller cities beginning exploration
- Positioned as “everyday expressions of love” beyond pure luxury

Lab-grown diamonds (LGD)
- Exceptional traction among conscious luxury seekers
- Appeal based on authenticity, innovation, and responsible sourcing
- Strong performance in lightweight, versatile designs and solitaires
- One retailer reporting expected 40% festive uplift
- Attracting self-purchase and individual expression segments

Strategic Industry Responses
Inventory and infrastructure
- Scaled-up inventory levels anticipating surge demand
- Expanded retail touchpoints and new showroom launches
- Fresh collections timed for festive season
- Enhanced omnichannel presence

Marketing intensification
- Campaigns across digital screens, hoardings, and in-store events
- Increased advertising visibility to capture consideration
- Specialized collections (Elements of Nature, Aham for men, Infinity Diamond™)
- Focus on storytelling around craftsmanship and meaning

Price point diversification
- Entry-level: Rs.25,000-Rs.50,000 for young buyers
- Mid-range: Rs.50,000-Rs.5 lakh for festive/occasion wear
- Premium: Rs.5 lakh-Rs.20 lakh+ for weddings
- Flexible options through lower karatage (18K, 14K, 9K)

Regional Insights
Pan-India patterns
- Central India: Strong response to purity, design, and trust messaging
- Eastern markets (Cuttack, Kolkata): Robust bridal and daily wear demand
- Tier 1 cities: Double-digit growth projections
- Tier 2/3 cities: Traditional buyers expanding into new categories

The Emotion-Investment Duality
A defining characteristic of this festive season is the dual motivation driving purchases
A)Emotional drivers:
- Diwali’s cultural and religious significance
- Family celebration and togetherness
- Gifting as relationship expression
- Personal milestones and self-expression
- Jewellery as storytelling and identity
B)Practical considerations:
- Gold as secure asset and wealth preservation
- Price appreciation creating urgency
- Tradition meeting financial wisdom
- Value consciousness alongside aspiration
- Investment mindset coexisting with aesthetic appeal

Forward Outlook: Balanced Growth Expected
Industry projections
- Healthy season anticipated despite volume pressures
- Strong broad-based growth across all categories
- Momentum expected to continue through wedding season
- Retailers expressing confidence in sustained demand
Risk factors being managed
- Price volatility requiring nimble strategy
- Consumer purchasing power constraints
- Competition from alternative investment instruments
- Balancing tradition with evolving preferences
Opportunities identified
- Growing everyday wear and self-purchase segments
- Expanding market for alternative metals
- Younger demographics entering premium categories
- Conscious luxury and sustainability narratives gaining traction
The 2025 festive season reflects an Indian jewellery industry in evolution rather than disruption. While gold price levels present genuine challenges, they’re being offset by diversification strategies, consumer adaptability, and the enduring emotional significance of jewellery in Indian culture.
The industry’s resilience lies in its ability to honor tradition while embracing contemporary preferences—offering lightweight designs alongside bridal sets, lab-grown options beside natural diamonds, and silver alongside gold and platinum. With strong pre-season indicators and multi-category growth, retailers are positioned for a season that validates both the timelessness of jewellery in Indian celebrations and the industry’s capacity for thoughtful innovation.

Education
GSI teaches the art of selling jewellery, with training as unique as your brand
By Ramit Kapur, MD, GSI India

In jewelry retail, the real challenge isn’t having beautiful products, it’s getting customers to believe in them. Every day, sales teams face tough questions that reflect common consumer concerns: ‘How much of this piece is real gold, and how much is just Laakh behind the Polki?’ ‘Does a gemstone only hold value if it comes from a specific origin, like an emerald from Colombia versus one from Russia?’ ‘This diamond is SI clarity; why should I buy it when it’s not flawless?’ These are not small queries; they are make-or-break moments in the sales process.”
At GSI, we know that overcoming these objections requires more than product knowledge; it takes confidence, context, and the ability to tell the right story. That’s why our retail sales training programs such as the “Jewelry Excellence Program” are built not as cookie-cutter modules but as customized, brand-specific experiences designed to prepare teams for exactly these moments.
Customization is Key: Training Built Around What You Sell
The foundation of our approach lies in customization. Our training spans every aspect of the jewelry business; gemstones, diamonds, polki, metals, sales skills, jewelry care, and more. This journey begins by engaging with retailers to understand their unique goals and what they wish to achieve and communicate to their customers through their sales teams. Whether it’s improving customer engagement, boosting sales, or enhancing product knowledge, every program is tailored to align with those objectives.
We don’t walk in with a generic presentation. We start by studying the retailer’s various jewelry categories and their unique propositions in their collections. If your brand thrives on diamonds, we focus on teaching your team how to sell across different quality grades, highlighting factors beyond the 4Cs that influence value. If polki is central, we equip your staff to handle queries about its craftsmanship and value . If your store experiments with colored stones, we give your team the ability to sell a lesser-known garnet with the same conviction as a ruby.
This begins with a pre-program audit and mystery shopping : observing your store’s customer base, communication style, and brand personality. The result? A training program that is not only technically accurate but also culturally aligned with your business. No two retailers are the same, and no two GSI training programs are, either.
From Product to Pitches: Building Salespeople Who Sell Experiences
Knowledge alone doesn’t close sales. The ability to build rapport, handle hesitation, and guide customers to the “yes” does. GSI’s programs cover the full arc of retail selling, from product to pitches.
We use role-playing not as stale scripts but as live simulations of real scenarios your staff faces daily. Whether it’s explaining why a F-color diamond and a H-color diamond are both excellent buys, or learning how to turn a casual browser into a lifelong client, our methods prepare sales teams to create memorable experiences from the first hello to the final handshake and beyond.
Learning That Sticks: Continuous Assessment for Continuous Growth
Training is not a one-off exercise. At GSI, participants take an initial assessment, and then a follow-up assessment in the coming months. This ensures knowledge retention, highlights top performers, and shows management where to provide additional support. It also helps map future leaders, identifying which team members are ready for more responsibility.
The GSI Difference: Faculty, Data, and Industry Trust
Our edge comes from who we are. As a global gemological lab, we sit on real-time data, research, and trends that most firms simply don’t have access to. And our faculty isn’t made up of trainers-for-hire; they are seasoned experts who’ve graded and tested stones, advised brands, and shaped markets across continents. They bring that authority straight into the classroom.
This combination of scientific insight, retail acumen, and faculty expertise is why leading brands trust GSI to prepare their teams for the realities of modern jewelry retail.
Certification is the Last Point, Knowledge Comes First
Here’s a truth many overlook: certificates don’t sell jewelry, people do. A certificate may close the conversation, but it’s the sales team’s knowledge, confidence, and storytelling that open it. That’s why GSI puts human expertise ahead of paper credentials. We train teams to own the conversation, handle objections with authority, and make customers feel secure before the certificate even enters the discussion.
Because at the end of the day, selling jewelry is not just about the product in the box, it’s about the people behind the counter. And that’s where GSI makes the difference.
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